Let's talk

Support that feels like an extension of your crew.

Whether you're configuring your first outlet or scaling nationwide, the FZEX POS team is ready to help every shift run smoother.

24/7 emergency coverageLocal rollout specialistsAverage response under 2 hours

Contact options

Choose the channel that fits your workflow.

Our specialists are all hands-on product people. No scripted agents — just humans who know the realities of running F&B in Malaysia.

Phone Support

Call us for immediate assistance from our Malaysia-based team.

Available 9AM – 10PM MYT · 7 days a week

Email Support

Drop us the context and we'll respond within 2 hours on business days.

Replies routed straight to our technical specialists

WhatsApp

Fastest path to product experts for urgent operational questions.

Live response during peak service hours

Send us a message

Tell us about your outlet(s) and the support you need. We'll get back to you within the next business window.

We'll never share your details with third parties

Headquarters

FZEX POS · Malaysia

Our product, operations, and customer teams sit under one roof so every request feeds directly into the roadmap.

FZEX POS

3215, Lorong Serai Wangi 9/11

Taman Serai Wangi

09400 Padang Serai, Kedah

View on Google Maps

Nationwide coverage

Remote-first support backed by on-site partners across Malaysia.

We routinely service outlets in shopping malls, corporate towers, industrial parks, and lifestyle districts nationwide.

Kuala LumpurPenangJohorSelangorSabahSarawakPerakMelaka
FAQ

Answers before we jump on a call.