💬Let's talk

Support that feels like an extension of your crew.

Whether you're configuring your first outlet or scaling nationwide, the FZEX POS team is ready to help every shift run smoother.

24/7 emergency coverageLocal rollout specialistsAverage response under 2 hours

Contact options

Choose the channel that fits your workflow.

Our specialists are all hands-on product people. No scripted agents — just humans who know the realities of running F&B in Malaysia.

Phone Support

Call us for immediate assistance from our Malaysia-based team.

Available 9AM – 10PM MYT · 7 days a week

Email Support

Drop us the context and we'll respond within 2 hours on business days.

Replies routed straight to our technical specialists

Fastest path to product experts for urgent operational questions.

Live response during peak service hours

Tell us about your outlet(s) and the support you need. We’ll get back to you within the next business window.

Headquarters

Our product, operations, and customer teams sit under one roof so every request feeds directly into the roadmap.

FZEX POS

3215, Lorong Serai Wangi 9/11
Taman Serai Wangi
09400 Padang Serai, Kedah

Service coverage

We handle on-site setup and training in Kedah, Perlis, and Penang. For all other states, our team provides comprehensive remote support.

On-site

KedahPerlisPenang

Remote

Kuala LumpurSelangorJohorPerakMelakaPahangSabahSarawakTerengganuKelantan

On-site states

24/7

Emergency line

FAQ

Get Started Today

Join hundreds of F&B businesses already using FZEX POS across Malaysia.